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THOMAS JEFFERSON UNIVERSITY HOSPITAL

Hospital Type: Acute Care Hospitals

Hospital Owner: Voluntary non-profit - Private

Emergency Services: Yes

THOMAS JEFFERSON UNIVERSITY HOSPITAL
State Average
National Average
Nurse Communication
Percent of patients who reported that their nurses Sometimes or Never communicated well
4%
4%
4%
Percent of patients who reported that their nurses Usually communicated well
14%
16%
16%
Percent of patients who reported that their nurses Always communicated well
82%
80%
80%
Doctor Communication
Percent of patients who reported that their doctors Sometimes or Never communicated well
4%
4%
4%
Percent of patients who reported that their doctors Usually communicated well
15%
16%
14%
Percent of patients who reported that their doctors Always communicated well
81%
80%
82%
Received help as soon as they wanted
Percent of patients who reported that they Sometimes or Never received help as soon as they wanted
7%
9%
8%
Percent of patients who reported that they Usually received help as soon as they wanted
21%
23%
22%
Percent of patients who reported that they Always received help as soon as they wanted
72%
68%
70%
Staff Explained Medicine
Percent of patients who reported that staff Sometimes or Never explained about medicines before giving it to them
18%
18%
17%
Percent of patients who reported that staff Usually explained about medicines before giving it to them
17%
18%
17%
Percent of patients who reported that staff Always explained about medicines before giving it to them
65%
64%
66%
Room & Bathroom Were Clean
Percent of patients who reported that their room and bathroom were Sometimes or Never clean
11%
8%
8%
Percent of patients who reported that their room and bathroom were Usually clean
23%
18%
17%
Percent of patients who reported that their room and bathroom were Always clean
66%
74%
75%
Area Quiet at Night
Percent of patients who reported that the area around their room was Sometimes or Never quiet at night
15%
12%
10%
Percent of patients who reported that the area around their room was Usually quiet at night
34%
32%
28%
Hospital Rating
Percent of patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
7%
8%
8%
Percent of patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
20%
21%
19%
Percent of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
73%
71%
73%
Would Patient Recommend Hospital
Percent of patients who reported YES, they would probably recommend the hospital
21%
26%
23%
Percent of patients who reported YES, they would definitely recommend the hospital
75%
69%
72%

Phone

  • 215-955-6000

Address

  • 111 SOUTH 11TH STREET
    PHILADELPHIA, PA 19107
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