Emergency Services

If you are an adult who is having a Mental Health or Substance Abuse emergency, you may go to any of Philadelphia's Crisis Response Centers, 24 hours a day, 7 days a week.

These CRCs are located in different parts of the city, so there is one fairly close to where you are in Philadelphia.

Pennsylvania Hospital
(Hall Mercer)
Eighth and Locust St.
(215) 829-5249
Center City
South Philadelphia
Mercy Hospital
501 S. 54th Street
(54th & Cedar Ave.)
(215) 748-9525
Southwest Philadelphia
West Philadelphia
Einstein at Germantown Community Center
1 Penn Blvd.
(215) 951-8300
Northwest Philadelphia
Assesses Children Citywide
Temple/Episcopal Hospital
100 E. Lehigh Ave.
(215) 707-2577
North Philadelphia
Friends Hospital
4641 Roosevelt Blvd.
(215) 831-4600
Northeast Philadelphia

FOR ALL CHILDREN AND TEEN-AGERS (under age 18), please go to Einstein Hospital at Germantown Community Center, 1 Penn Blvd., 215-951-8300.

Call THE SUICIDE AND CRISIS INTERVENTION LINE AT 215-686-4420 any time of the day or night, if you have been suffering from any of the following difficulties: depression, feelings of wanting to hurt yourself or others, feelings of hopelessness, worthlessness or that no one cares about you, being under considerable stress, feeling very angry or suffering from some other emotional, mental or substance abuse crisis. A professional person is available 24 hours a day, 7 days a week to talk with you and to help you with your problems including obtaining necessary services promptly.

If you are not sure where to go, call THE OFFICE OF BEHAVIORAL HEALTH EMERGENCY/INFORMATION LINE AT 215-685-6440 any time of the day or night, if you are seeking help for a family member, a relative, or a friend who has a mental/emotional or substance abuse problem, to discuss the matter with a trained professional. Staff can help to assess the problem and to provide helpful information and direct interventions 24 hours a day, 7 days a week. The staff that work on this line have direct assess to 24 hour crisis response centers, home visiting assessment teams, crisis specialists, and critical information regarding how to utilize the services of the behavioral health system including help in getting treatment for unwilling persons who are dangerous to themselves or others.

If necessary, the Emergency Line will send the Mobile Emergency Team (MET) to your location.

Because not all emergency rooms serve children, call the Emergency Line at 215-685-6440 to get immediate help for children. They will send someone to your home or tell you where to take your child.

You can also call 888-545-2600, and Community Behavioral Health (CBH) Member Services will connect you to the emergency hotline.

For Emergencies for Persons with Intellectual Disabilities, you can call the Hall-Mercer MH/MR Center Emergency Intensive Supports Unit, Adrienne Harmon, 215-829-5709. If that number is not answered, please call the Emergency Line at 215-685-6440.

If your emergency is life threatening, go directly to the nearest Emergency Room.